Frequently Asked Questions
Everything you need to know about our projects, service processes and payment terms.
How long does a website project take to complete?
It varies depending on the project scope. Simple corporate sites may take 2-4 weeks, e-commerce or feature-heavy projects 6-12 weeks. We conduct a free discovery call for a detailed timeline.
How does social media management work?
We provide content calendar, post scheduling, community management and reporting. We serve on Instagram, Facebook, TikTok and LinkedIn platforms.
What are the payment terms?
We collect 50% upfront at project start and 50% remaining before delivery. For large projects, we offer instalment payment options.
Do you have support and maintenance services?
Yes. We provide guaranteed support after delivery. With optional monthly maintenance packages, we offer updates, backups and technical support.
Do you work with clients outside Trabzon and Georgia?
Yes. We work remotely on projects across Turkey and internationally. We manage the entire process with online meetings and communication.
Can I get a free discovery or consultation?
Yes. We conduct a free discovery call to understand your project and recommend the right solution for you.
What is Qretna QR menu and Wcard digital business card?
Qretna is a system that serves menus via QR code for restaurants and cafes. Wcard is a digital business card solution that works with NFC and QR.
What features do you offer for e-commerce sites?
Payment integration, inventory management, shipping integration, campaign modules, mobile-friendly design and secure infrastructure.
How long does logo and corporate identity work take?
Logo design usually takes 1-2 weeks, full corporate identity 2-4 weeks. Timeline may vary depending on the number of revision rounds.
Do you provide training after project delivery?
Yes. We provide usage training upon delivery of websites, panels or applications. We can also prepare video recordings or documentation on request.